I have been calling MTN since August of last year complaining that my phone bill on my anytime 350 topup package is too high as when i received my upgrade they informed me at 2 different branches that i have accumulated a credit amount that will pay for my phone bill until that amount is depleted. ...
On the 10th of December 2013 I called mtn call centre as I noticed that my account was extremely high, we finally figured out that it was due to mtn not loading my data bundle of 1.2gb and I was charged for all the usage. The lady gave me a reference number and said that I would be debited within 7 ...
This consultant (Zethu Bopela) was absolutely insensitive. I had a query on my elderly father's cell phone account which was debited with R4015 instead of the R169 it should have been debited with. My dad is currently in a very serious condition of health and is bed ridden. I explained to the ...
I contacted MTN the first time on the 29 Oct 2013. I asked them for assistance with regards to the poor network coverage in Raceview, Alberton. Most of the time i have 1 bar of edge on my personal and work phone. i called them about 10 times for assistance and every time they said they will contact ...
I just wanted to compliment mtn waterfront on the outstanding customer service they provide to their customers. Especially lahmeez who assisted me. My blackberry 9320 had been overheating and rebooting. i went to mtn waterfront capetown on sunday 12 jan 2014 and was assisted by lahmeez. I was asked ...
I am a Mtnsp client for years now, I got a new I Phone 5s at mtn for a upgrade, because the phone I wanted was not in stock. the I phone I great but the signal service I get from MTN is up to. I am trying to call MTN on 808 to get a new sim activated but seems no one is working there any more. I ...