I just found out that as a contract customer I can't set any limits on my account. I called 808 and was told so. MTN goes out of its way to be unhelpful in managing mobile costs... The marketing material will tell you otherwise, however, if something unexpected happens, like my colleague that got a ...
Can someone please explain to me why iam not receivig the offer advertised on the MTN December 2013 broucher of R200 airtime, 200MB 150 internet bundle, 30 Minutes t oMTN number and 50 sms. I took contract with MTN Bankcity in December 2013 Samsung S4. The contract was for R389 with the listed ...
We reported billing and contractual discrepancies to the MTN store at Clearwater Mall on the 18th December 2013. On the 2nd January 2014, I followed up on the query and was told to contact the call center - 0831808 - which I subsequently did and was assured that resolution and feedback would be ...
I feel completely cheated. A month ago I opened a new contract with MTN in addition to my existing cellphone contract. This new contract was for an Acer laptop on a 2GIG top up package. I specifically asked the shop assistant for a top up package to avoid the shock of large billings come month end. ...
I've have made five different calls to various numbers... press 1... press 6... press 2... press 5... press 4 and so it goes. When the person (Mpo) came on line I told him I want to black list a black berry. He tells me he wants the cell number not the serial no??? puts me through to some other ...
I would like to compliment Khosi, whom I spoke to on your 808 Call Centre. I called in with several queries on my various contracts and she handled them extremely efficiently and offered detailed solutions. Thank you Khosi! You are an asset to your company. ...