I upgraded my MTN cell phone contract in October 2013 to the MTN Anytime 1200 contract. As per the stipulated package at the time, I am supposed to receive 1.2GB of data per month. Thus far MTN only allocated 250MB of data every month. I lodged a query at MTN Richards Bay in early November. After ...
Received great service from Azdhir Pahlad at the MTN store in Trade Route Mall. He provided excellent client service in record time. BIG UPS. I will certainly do all my business via him at that store. Account number ...
I submitted a complaint on the 07th January 2014 and received a response from Mantoa that I would get feedback on my matter that still hasn't been solved since the 30th December 2013. I would like MTN to give me feedback. ...
This morning at 08:04 I received a call from 0832091507 and a certain Reinette Maloma (not sure if I got her surname right) stated that she needed to confirm and update my details following my recent contract upgrade/renewal. She then asked me to confirm that I am now on MTN Anytime 500 and I ...
I called mtn call center number 173 yesterday to ask why my airtime is being taken since I had activated my BIS as I am using a blackberry. I got through to Zimkhita who told me it's because I download pictures on whats up nd music and i told her thats because i havent downloaded music on my phone ...
I have been a customer of MTN for more than a decade, and my billing pattern is well established. So, imagine my surprise when I received a bill of over R2000, instead of the usual amount, a third of this! I had added a tablet (silly me - should have paid cash and not had to deal with them) in ...