I am so disgusted with the service I am receiving from MTN, I got two phones on contract late last year, one of my phones is currently not working (not charging). I went to Bank city Mtn store to report the fault and was referred to Calton centre, on my arrival at Calton Centre I was told that I ...
I have been trying to log a claim with MTN SP Insurance since early December 2013 but the fax don't go through no one at the shops want to help you and you are holding on forever on the line to try and ask a consultant. This is pathetic!!! Why do you Pay for insurance with them and then they do not ...
I have been trying to cancel my contract for weeks now. Tried calling the call centre but you placed on hold for up to an hour each day then i rather hang up. Then tried the email route [Email Removed] & [Email Removed] as per website and still to date no response. I have no active line with ...
In short... account was paid in full 3 months in advance at Bayside then CLOSED in July 2013, then September get a bill including what was paid and another month, this after account was closed. Mtn refuse to help, they keep telling you to speak to their legal team, who just want a reference number ...
I have been trying to call the MTN SP Insurance call centre for the past 4 days and no one answers the call. I get placed on hold and its as thought no one is attending the calls. I want to update my new cellphone details as a representative at my local MTN store said that he's had issues in the ...
Had my Blackberry Z10 swiped on 7th December, got the SIM swop done, and the unit black-listed, etc, the following week On Wed 18th December, I went to MNT SmartServ, Century City (CPT), where they checked, then submitted the Claim Forms to MTN Insurance. I heard nothing back, so I FAXed off the ...