I have been a loyal client of MTN for my years and is disappointed with the lack of service I have received. I was out of the country and upon my arrival back on the 08 Jan 2014 I was unable to use my phone due to a error message, sim rejected / sim not allowed. On the 09 Jan I called the 808 and ...
My Contract was eligible for Upgrade and decided to go for the Huawei Accent P6 Handet. I was told the branch has no stock and no other stores could provide me with the handset. I phoned MTN Sales and I was informed that there was no stock available and there was no ETA. I then decided to go for ...
Your company somehow got hold of my mother's personal banking account details and has been debiting money from her account for months now. THIS IS DISGUSTING, HOW DO YOU TAKE FROM A PERSON WHO DOESNT HAVE A RELATIONSHIP WITH YOU AND NEVER HAS? HOW DID YOU GET YOUR HANDS ON SUCH PERSONAL DETAILS? ...
They sell phones, but don't seem to answer them. I've now called no less than 3 times, each time the phone just rings and rings, until someone manually disconnects me. I've verified the number I'm calling with Canal Walk visitor information. Poor service from a company I was going to pay R10 000 ...
Battery problem with 3 months old Samsung Galaxy S4 on contract that Samsung acknowledged and claim to replace battery for free. Employee at MTN did not even know about the problem and didn't want to help. She said she doesn't have batteries in stock and I must ask somewhere else for help. It ...
Good Day, I currently own an MTN Sh@relink Router on the uncapped lite package, MTN had a few months ago. DO NOT EVEN consider getting it if it gets relaunched. I recently moved to a new suburb, and have either no or extremely bad internet connection. I contacted MTN on the 20th of December 2013, ...