Mtn
Call centre
I need to submit a cellphone claim - I have been calling the call centre since 13h30. Does it take that long to get thru to the call centre? ...
I need to submit a cellphone claim - I have been calling the call centre since 13h30. Does it take that long to get thru to the call centre? ...
I logged a complain on Mtn's website with regards to bad coverage in the complex I stay. I have been a loyal customer of MTN for a number of years now. At the complex we only have EDGE and at times i get GSM, We receive no 3G @ all. Myself and my spouse both have smartphones and without 3G a ...
Hi i have to claim for my phone and its a matter of urgency however i have been trying since Monday to contact mtn insurance there is no answer i first wait for 30 minutes than get cut off i try every day every few hours and still cant get though i even called customer care and asked them to put me ...
Last year October my phone screen was damage, I called in to report and the phone was fetch. End of November I paid the assess fee and I was told that I'll have my phone the following week. I waited for a month and then on December I decide to do follow ups, only to find out that they have not done ...
Good day I'm extremely disappointed by the service provided by MTN sp insurance as I lost my contract cell phone in which I was given a number to call the insurance to lodge a claim which is 083 123 6084, this number is not going through and I have been placed on hold for more than 3 hours and with ...
As usual, when I call the MTN customer care call centre, I end up holding for a ridiculous amount of time! I am on hold right now and my phone currently says I have been holding for over an hour, ten mins and counting! How is this possible? Will my call ever be answered?! I don't know, because no ...