I upgraded my contract on Saturday and was meant to get R200 airtime along with my new contract. When I went to go have a look MTN had decided just to take off around R100 airtime when I had not even made a phone call?? I called MTN and they first lady said I was on the phone for over an hour... ...
This is now the 3rd month that I have been accused of an overdue account with MTN among allot of other numerous other complaints I have logged before from them, got SMS's saying I have exceed my Credit Limit by a ridiculous amount and have now been suspended. Then I had to call them to explain that ...
I've been trying to get through to the MTN store directly but after two days of unanswered phone calls I've decided this will probably be the only way to get through to MTN. I applied for contract Wi-Fi Router Samsung Smart TV 40" 3D Skype Camera and was approved. My concern is that the deal ...
I applied for cellphone contract on-line last year December. On that process I gave them 'go ahead' to port my vodacom number to mnt and that porting process took place on the 14th 0f December 2013. A week later after they ported I called in and asked them to cancel the contract application as I no ...
I just wanted to thank Tshepo at MTN Sandton City what AMAZING service! I am blown away! Above and beyond! Thank you so much! He changed my account from being charged from my dad to mine after two previously failed attempts in 3 days! He upgraded my phone in store instantly. He put covers on my ...
I received my monthly bill 3 months ago, and it jumped from R475 to R900. When i spoke to customer services i was told it was subscription charges, and they explained how to deactivate it. Then next bill (November) i was charged R900 again. I contacted customer services they then told me its not ...