I applied for an iPhone 5s on contract, I wanted to get it on topup, I told the sales consultant who is my colleague cause i took it from an istore where I work, I asked her for a topup she did everything, printed the contract, gave it to me, because we as South Africans work on a trust system I ...
The most SHOCKING service!! EVER!! In November 2013 I took a mtn 100 contract with mtn which is supposed to be R249 per month, but they debited R349 in my account on the 13th of December and I phoned them on the 15th to query this and I was told they were going to check and get back to me and until ...
I cannot seem to check my *162# balance. It has been an ongoing problem for about 3 months now. I see I am not the first person to complain about this. I feel that it is a hassle to go on MTN active or phone 808 to check bundle balances, as this is a basic function that is supposed to work. As ...
I received a text message on 20 December to inform me that I have exceeded my credit limit of R6000, due to roaming charges. Never before has my billing been that high, even though I travel through Namibia twice per month. Credit was raised to R7000. 6 January service suspended again - same story; ...
I HAVE BEEN A LOYAL CUSTOMER FOR MTN FOR THE LAST 8 YEARS. I NEED TO UPGRADE ON THE CELLPHONE THE 1ST OF FEB AND HAVE BEEN ADVISED THAT I HAVE TO PAY AN UPGRADE FEE. I DON'T UNDERSTAND THE LOGIC BEHIND THIS IF I AM STAYING LOYAL TO THE SAME COMPANY FOR ANOTHER TWO YEARS. I HAVE NEVER GIVEN MTN ANY ...
I HAVE A 2 CONTRACTS WITH YOU. MY BB IS GIVING ME PROBLEMS. TOOK IT IN FOR CHECK UP. ADVISED TO BUY A NEW BATTERY WHICH I DID BUT STILL EXPERIENCING SAME PROBLEM. TOOK IT BACK AGAIN STILL GOT SAME ADVICE. BOUGHT A NEW BATTERY AND THE PROBLEM PERSIST. I LOST OUT ON MY BIS BENEFITS FOR A ALL MONTHS I ...