My two year contract expired and I still had to sign a cancellation contract. I'm sure this is against the consumer protection act. That's besides the point. I was told I would get a confirmation email. Stiill nothing yet. The call centre is useless because you can't actually speak to a human. And ...
I went in to the MTN Pavillion Store 170 to upgrade my handset from a Blackberry 9900 to a Samsung S4. I spent almost 1 hour with the sales person trying to decide whether to change my contract or upgrade. After lots of questions and answers, I decided to stay on my Top-up 350. Even though there ...
Good Day I went to MTN SP Cape Road PE to upgrade my existing MTN phone. I wanted the Samsung Xcover 2 advertised in their brochure until 31st January 2014. I was told sorry no stock and the phone is discontinued!? My Dad went the first week of December 2013 and was told the same thing. How can you ...
I really don't undferstand the nature in which credit provide give service. Firstly I have been employed for a period of about 4 years, with no credit applications or debt. Which would obviously mean that I have a clean record and a clean bill of health, when it comes to credit. I recently applied ...
I am very much disappointed with MTN, they sent me a R600 bill for data use, my total bill came to R1000. I have inserted the MTN SIM card in my iPad and during the day I use the wi-fi connection at work, in addition, I have another mtn SIM card which I use mid month just to avoid exceeding the ...
Good day I have a 2 year cell phone contact with MTN. I was due for an upgrade effective 01 January 2014. On the 19 December 2013 I went in the MTN store at Mall@Reds to notify them that I wanted an upgrade from cell phone to a tablet. I have been going in store since the 02 January 2014 to collect ...