On 8/1/14 hand in phone for repairs at MTN Repairs Boksburg. Will be ready in 5-7 days. Phone on 13/1 at 9:23 - "WAITING FOR SPARE PARTS TO REPAIR - NO IDEA WHEN READY". Phone on 14/1 at 9:19 - "SEND TO MIDRAND". Phone on 15/1 at 14:50 - "STILL AT REPAIR CENTRE". Phone ...
After checking on the web, I found out that a handset is eligible, so I went to the MTN store at the campus. I was served by a Mr Fortuin who told me abruptly that I need another month, he wasn't interested on checking MTN's own website. I then asked to cancel another number as if MTN can't get ...
I signed up for the 40 inch smart tv deal that was advertised as having 3D with 2 sets of glasses included. When i received my TV it was just a smart Tv and it wasn't capable of playing 3D movies. I contacted the branch and they say there's nothing they can do about it. How do i go about it getting ...
It has taken over 3 weeks to get connected and still nothing, 4 calls to call centre (average 20min on hold) and promises of 2 - 24 hour reconnection time, nothing. does anyone there know what they are doing. Expect a 3 week credit for their incompetence. Worst service ever!!! ...
To start I cannot go in to MTN i work all the time.. So i did an online application which went well.. I got a call today to confirm everything for approval purposes.. To do so I was told they needed to ask me questions about myself to make sure it is in fact the person that applied for the ...
I recently upgraded from data to phone contract. The phone was delivered on 15-01-2013 however up to now the phone is not working. Your consultant was to eager to close up on a sale and did not provide me with sufficient information to have the handset up and running. I upgraded to a blackberry ...