12th of December I did an upgrade at the MTN in La Lucia. I changed my package to the Samsung 40"Smart TV. The package I chose is the MTN 2GB Internet Package @ R419 pm x 24. this package includes a 2GB Internet bundle 2GB on Night Express. I received the 2GB internet bundle not the 2GB on ...
For the past 2 months i have been billed by MTN for a device that was returned to them and contract that was terminated due it not being compatible on MTN's network. After numerous phone calls and emails as well as hello peter complaints still nothing has been done. Wenzile Masina posted a response ...
On the 10th of January I phoned contact centre, 808 to migrate my broadband lite package to a 5GB package. I was informed that it can take up to 7 days for service to be activated. Today, the 17th of January I again contacted contact centre to find out why service is still not activated to be ...
My data sim card was was and used to make calls which resulted in me paying MTN over R3000. I inquired about this and blocked the card. How can one make calls off a data sim card? How can MTN allow this? Even unlimited phone call contracts don't cost that much. I asked for an itemised billing ...
In July 2013 there was a upgrade done on my account without my knowledge, at MTN's Davenport branch in Durban. I noticed this was the case in August when the first debit order was processed and immediately made MTN aware of this. After numerous calls and emails, and much fighting, my money was ...
This will be my third complaint second with hello peter. For starters I think Mtn and what it stands for is a apsolute joke. What i was told will be a 2 to 3 day period of assesment once again turned into a waiting period now one and a half weeks. My phone went in on the 8th of jan being the second ...