I have upgraded my contract at the end of May 2013 from a Blackberry to a Samsung but i was still charged for the BIS service of Blackberry for the next three months. A refund on my account is outstanding since my first query in August 2013 ...
I received a letter from MTN that stated that I can choose any accessories for R300.00 when upgrading my contract. Nowhere on the letter was an expiry date, it only stated that I could have upgraded my contract from 1 September 2013. When I upgraded my contract on 23/12/2013 the salesman (Eugene ...
I have been waiting for stock of the iPad Air 64Gb for almost a month now. Everytime I phone the sales people tell me that you would be getting stock tomorrow, next week, by the end of the week... Please can you assist with this issue? This has been advertised for a month and a half now and there's ...
I upgraded two cell phones at MTN. Both phones are Samsung S111mini. on the 4th day of the purchase my son pushed the power button to switch the phone mode off. On doing so he noticed a moon shaped crack around where the power button is. this phone has been in a leather book shaped cover since our ...
MTN Service is Appaling!!! Your sales people are too quick to make a sale, but their follow up and assistance thereafter is horrifying!!! ...
Persistently my calls are being dropped or disappear and then come back. My conversations are interrupted by a complete failure or partial failure. this results in several re-calls in order to complete the conversation costing many time the amount i should be spending . this is also frustrating my ...