My Nokia 620 Lumia, less than 6 months old, went in to be fixed. Nokia were superb: quick repair, software upgrade, amenable man at Mtn. BUT less than 12 hours later, the phone packed in again. It battled to resume after being turned off. Battery was full - but it doesn't even recharge. Again I am ...
I had a contract with Mtn that expired on 15 May 2013.A month before (15 April 2013) the expiry of this contract I notified Mtn that I had no intentions to renew the contract or even move to their pre paid service. My reasons was prompted by several things like their unfriendly staff when you phone ...
I exchanged my points (1700) for a 24hr uncapped Internet service. So i downloaded, checked my account and got billed for the data i used. I feel this is unfair and wrong. if this service is not applicable for my contract then it should not have been available. Please refund me. ...
On 31 December I handed my faulty phone in at MTN Port Elizabeth's Repair Centre. The volume button did not work properly - the volume increased and decreased randomly and did not work when I wanted to change it manually. People could not hear my voice at all when they phoned me. On 3 January I I ...
Dear MTN. Finding out what I am being charged for data thou I am on a package that allows me to view sites and not being charged. Well called the centre to find out why I am losing airtime. This lovely lady tried to help me and explain that I am being charged for data, the line dropped while she ...
It amazes me how incompetent MTN staff can be. I transferred a contract to my name and was told that I could only upgrade once the transfer went through. Okay, that's fine. I was called on Monday, and was told I could come in on Tuesday for the upgrade, Tuesday I received a call from MTN saying ...