Went to their Morningside side branch on 14 April to upgrade two phones on a contract. They had no stock and when they checked the stock levels on the database, most stores also had no stock in the Gauteng region or only 1 of that particular Nokia model. I have been given two spins, one that the ...
I took out Data bundle with a modem a month ago. Service worked great until it stopped completely this morning. On phoning the call centre I found out I somehow ran up an invoice of almost R12k. I tried getting hold of the agent that sold me the contract but he is on leave and the receptionist said ...
After much running around emails/calls i still have no satisfaction time wasted! last month i took out a contract offered by MTN which included a 32inch Samsung TV Samsung galaxy pocket phone for R199x24 months. i received the phone the very next day however was advised that it would take between ...
I was recommended to get a Blackberry Z 10 cell phone for my upgrade (cell number 083 282 4288) and completed the contract on 1 March 2013 . The Summerstrand Village MTN Shop obtained the Z 10 phone a few days later and I then followed the instructions to use the existing battery life before ...
The 19 of Jan2013 we engaged in correspondence with MTN to resolve our slow to no internet access. We were met with standard system generated emails and when we phoned we were passed from one department to another (webmaster would say to call data coverage and they refer us back) AFter a month of ...
This is one of the worst call centre whore i have ever com across. She is giving MTN a bad name with her slanderous attitude. She does not even care about what the customer wants. She does not even try to comprehend what customer want. Grace Siweya has a bad attitude and needs to be fired then ...