I booked in my 10 month old blackberry together with the charger at MTN Cape Gate Centre on the 26th of March for repairs. I was told that the turn around time is 5 to 10 working days and that I would have my phone back by then. 2 Weeks later I went to them to enquire about my phone, the consultant ...
My Samsung Galaxy S3 screen broke and I took it to MTN in Centurion on Tuesday the 9th of April for a repair. I had to wait in the queue for an hour before someone helped me. I signed a few stuff and they took the phone. It had to be sent to Midrand for repairs. They told me it would take 7 ...
I have had 6 brand new Blackberry replacements. It takes about a full day for the data to be backed up and be re-loaded onto the new one. My patience ran out on 14 February this year, after repeated malfunctions. I called Blackberry Technical support (number 1555) at 10:48 and spoke to Thupana, ...
I am truly disappointed with the way MTN SP has managed my account at the last month. When I opened this account I was not informed that I am supposed to call them and cancel my contract. As a service provider, it must be their duty to remind customers when their time almost due so we can make ...
I was contacted by an MTN sales consultant on the 8/01/2013 who offered me a Laptop contract which i was to pay R199pm with 500mb of data every month, The Laptop was delivered on the 15/01/2013. Due to difficulties in activating the moderm i phoned the Consultant and ask to be assisted and he did, ...
I received a service from a very charming, professional, friendly and fluent consultant. Tumelo assisted me a friendly voice and made sure that i am completely satisfied and he answered the questions that i asked like a well informed person. ...