Optimistic to try a new cell phone provider, I decided to open an account at the MTN shop in Paarl Mall. Being a very busy shop, I waited 15 min. before the only consultant manning the desk (the others were on a breakfast break!), Mr E. Adams, could help me. He proceeded in completing the ...
I have applied for an upgrade on a Samsung Galaxy tablet, yesterday evening when the store closed thereafter. However, this was the wrong phone that was given to me because of the wrong information supplied by the customer service representative, I phoned MTN early this morning after several ...
I am very frustrated by the way MTN handled my repair query. I have booked my phone 3times for one reason, but was never resolved. and been refusing to take the phone because it was not in good condition. I booked my phone for the headset rubber-lid to be replaced, but the second time my phone was ...
I took out my first MTN internet contract out last year Sept 2012. I took them 2 weeks after I received my sim card from them to have it activated. Then to boot it all I was billed for those 2weeks when i had an inactive sim card, I complained & they adjusted my account after I had to given ...
I have logged two complaints with MTN one with their call centre one via HelloPeter REQ:1914660, REQ:1975702. About my data bundles which I have not received for over six months even though I have paid for it I have trying for over a two months to get what is owed to me but MTN is sending me from ...
This might sound crazy but it can happen to anyone. I got a blackberry Z10 on 28 March 2013 and left the shop around 18:00 hrs.l was suppose to call the MTN SP Insurance department to migrate my insurance from bold to Z10 .The following day was a holiday (Good Friday). However l tried to reach the ...