I applied for an upgrade a week ago. MTN cut off my phone services immediately. These were eventually restored after me being without my business tool for 2 days. But only after I'd complained on this site. Now it seems that nobody knows anything about my upgrade, despite me having a reference ...
We have 3 phones on contract. We have had the account for - 18 years. On 1 of the accounts all of a sudden we have now been charged a huge amount for Switched Package Data? I had a normal steady amount of R498. All of a sudden I get slapped with this huge amount? And it is not that there was a ...
Today I sent the 15th email to [Email Removed] I also called the Call centre twice and get no feedback, I just get told they will get back to me, today I called and asked to speak to a manager I was put on hold for over 10 minutes!!! I am struggling to do my work if I only have EDGA coverage in an ...
For the last 2 months i have been dialing 808 to find out when my upgrade was as i want the new blackberry z10. Each time i am told 1st May 2013 by the computer. My daughter lost her phone which also has a mtn contract so i thought i would go into the branch and request an early upgrade as i was ...
Been having this problem with poor internet signal in the Upington area. Have the uncapped lite contract from MTN running on full HSDPA but can rarely open a webpage. Done speed test from it running anything from 0.3 to 0.5 MB download speed with a upload of about the same. Calling anybody from ...
On 2 April 2013 my sister renewed my son's cell contract with MTN at MTN Observatory by Tariq Arend. The phone was activated in Cape Town and apparently courier via RTT to MTN Walmer Park, Port Elizabeth. Three weeks later the phone has still not arrived. Bronwyn Serfontein at Walmer Park has been ...