Hi, I went to MTN shop in Boardwalk Shopping Center Richards Bay on 1st of May to Upgrade my Contract and selected the Galaxy S4 as my upgrade phone. Now 15 days later I'm still waiting for the phone to arrive. The shop cannot give me any answers on when my phone will arrive. This is ridiculous. I ...
Mtn has opened a account using my details and have handed me over to VVM and threatening to blacklist me for their negligence. How is it possible that they let the account run up to R26 000.00 without even phoning me to confirm if I wanted 2 accounts??? Have now done all the running around and been ...
I think its about time i port to another service provider. Wrote a complain in November 2012 about a network coverage around Pimville zone 1 Soweto. MTN responded and said their technicians are working on the issue 6 months down line we still experience the same problem. I really think its time i ...
My company reimburses me for my personal 3G account. I phoned the call center 6 times and they kept sending me the wrong statement. I need a statement that actually says i am being billed for 3G. The statement i keep getting says i am billed for Z485884574# that ref number means nothing to me i ...
I am a MTN subscriber and I received a LETTER OF DEMAND from Shapiro Shaik Defries stating that I need to pay them as soon as possible or you will list me, yet I never received no calls or sms's or any kind of communication from MTN asking me have a paid my account or why haven't I, you just hand ...
I require assistance with regards to a Phone I sent for repairs on 06/12/2012.To date, I have not received the phone back (26/04/2013). I have contacted the Store Manager (Sthe-Secunda Pick&Pay Branch) who informed me that the reason they cannot fix it is becoz they are unable to find my ...