I took my phone in for repairs on the 01 May and there was no response until the 14 May when MTN called to say the phone is ready for collection and when I went to collect i was given a piece of paper claiming that there is water damage when i queried the consultant did not know and said something ...
I was contacted on the 24th May by a sales consultant on behalf of MTN. I was asked to purchase an HP Laptop with 500 MB data and an Office Package. I confirm with the consultant if the Office Package included Outlook Express, his answer my question was; yes it is the full Office package, with ...
Good day Towards the end of April 2013, i saw on the net that MTN now has LTE, excited i went to the service centre on Rivonia road in Morningside to get it activated and was told it would take 2-24hrs to activate. I was shocked to hear that MTN charges for LTE when on your website, it states it as ...
I got myself a samsung galaxy s3, but i cant do anything because i dont have 3G reception at my house. According to the mtn coverage maps im supposed to have 3G. ...
I have just received the most delightful call from an MTN representative Ms Pearl Makola in response to a complaint I logged earlier today on their complaints forum on the company's website. Ms Makola, was efficient, warm, knowledgeable, intelligible and articulate. I hope she goes all the way to ...
Another week has passed and the only difference is the MTN internet is even WORSE than usual. But I got the same banal, treacly mouth email (I've received about half a dozen by now). Once again they apologise for the appalling service, and how much they appreciate me telling them what i think of ...