I complained via mtn and hellopeter. I got a response from Nomonde that says, i am sorry but you did not provide us with your reference number for the complaint, so that we could assist you. what happend to customer service Nomonde? You clearly have not been trained about how to handle customer ...
Hi I was by mtn to get the Samsung s4 as in their booklet, after waiting almost 4 weeks they phoned me, I get to their branch and when i showed them the booklet and the contract i wanted, they said they don't know of it, but i got the booklet by them, the booklet said for R500 a month you get 300 ...
On the 6th of march 2013 i requested a 75mb data bundle telephonically from MTN. On receiving my statement at the end of March I noticed that in addition to the 75mb charge, i was also debited a further R119.00 for a 500mb data bundle which i never requested. I phoned 25th March to complain about ...
This company together with Mtn are running a they are taking money from people who don't have any. I bought R50 airtime, I am was shocked cause I did not make any call but my airtime is gone already. I just call mtn and the gave me their numbers and email address which I just sent them the email to ...
I upgraded my contract in April. This month the bill is still incorrect. It's reflecting what looks like the new contract fees the old blackberry internet (which was part of the old contract). I also dont have any data allocated and I seem to be paying the maximum 3G rates possible. I have lodged a ...
I applied last Thursday (7 days ago) for a new mtn contract. I was told 3-5 business days for approval. 5 business days have passed and I stil haven't heard anything. Repeated emails to the consultant at the store have not elicited a response. Feel like canceling. ...