I have been a loyal customer of MTN for almost ten years. I recently added a 2 gig data package line to my existing contract line). It was a "bring your own device" promotion for R99 per month. The sales rep (Jean Schloeder) assured me that this sim will work in the Vodacom dongle that I ...
I opened 2 contracts with mtn in Martch 2013. I took the iPad mini and the iPhone 5. It was my first time opening a contract and I made sure that I get the right info from my boyfriend befor I went to mtn. I went to mtn in randpark ridge and a guy helped me with the paperwork and everything. I ...
On 4 March I logged a complaint of High Billing for an amount of R50890.96 and requested an investigation. Ref REQ 1948730 refers. I then logged another request for Detailed itemised billing for the months January, February, and March - REQ 1979858 refers. On 10 April was advised by mail that the ...
I bought a cell phone (Desire HTC) from MTN Sandton in the beginning of April, the phone was working perfectly until the 11/04/2013, the phone just switch itself off. I took it in for assessment on the 14/04/2013. I waited for 3weeks until I got a call from them on the 07/05/2013 advising me that ...
I'm very disappointed and angry with the service that I have been getting from Mtn recently. I have been with Mtn for the passed 4-5 years and the service I'm getting now is pathetic. I was due for an upgrade last year and i decided to continue with you guys by upgrading to a blackberry 9800 ...
I applied for the S4 from my MTN office at the Norwood Hyper store about 2 weeks ago. I supplied all the relevant documentation and signed off the contract at the same time. I was informed that it would take at most 48 hours for the SIM swap and to receive the phone. I was also told that I would be ...