We upgraded my wife's contract in April 2013 at this branch. On 10 May 2013 w received a invoice a month later for double the price. We went back to this branch and aked the agent to explain why. We then found out that we were charged for Blackberry internet service (My wife has a Samsung Galaxy, ...
I have given my bb9900 bold to be repaired, 4 weeks later had been called to pick up my '"repaired"' phone (24th.04.2013) on the 25th (the next day!) I had to hand in the phone again . it has been almost a further 4 weeks and my phone is still not returned to me! after numerous attempts ...
There were so many lines at MTN Gateway and Pavillion when I went to get my new phone a few weeks ago, and the Gateway branch directed me to the new branch on Umhlanga Rocks Drive, next to the Harley Davidson store and it was amazing! What a pleasure! Their numbering system instead of queues works ...
I left my handset at my home office (study room) at my compex (address:13 Jones Street unit 21) in Nelspruit. I bleaklisted the headset and opend the case, following all the procedures that you have to follow when claiming the lost goods. I spoke to Cecilia on the 29th of Apriil this year and she ...
I have to date sent numerous emails and had many tele conversations with Mtn regarding my complaint. They have been over charging me since August last year so i queried this and they then re-imbursed me as requested. A month later they ignorantely decide to over bill me once again and had the debit ...
I called the MTN 808 customer care number at 6 pm on the 14th May 2013. I followed the prompts and selected the option to speak to a consultant. After holding for 2 hours (I took a picture of the screen and can submit it as proof) I eventually hung up. How is it that a customer care number doesn't ...