I purchased a new contract on 2 February 2012 where I took ownership of an Iphone 4S. In March this year I handed the phone in for repairs, only to be told (yes, only yesterday) that the phone will not be repaired under warranty as an IPhone only has a one year warranty for all phones purchased ...
MTN has given me nothing but bad service since I've joined their network. Firstly they have my name wrong on my account - that they got from my ID. Then they have my banking details wrong. When I email them to ask them to correct this they just tell me that they've already moved me to cash payment ...
I have tryed to get hold of mtn via this site but i got a rather cheaky message saying that i must complete a long series of questions when mtn know dam well where and what the problem is, and are hidding away Best effort service i hear you say yes ok fine for you or me maby we give it some lee way ...
I sent my Nokia E7 for repairs in January & it was declared BER (Beyond Economic Value). 2 reasons were given: 1. Charging tracks damaged, 2. Components missing. I don't have problems with reason No. 1 coz I saw the damage occurring over a period of time. I disputed reason No. 2, via email, ...
I have a Blackberry 9900, since January I've not been able to download anything. I've spoken to the technicians and got advised to load data. I did that and guess what!!! Still nothing. The call centre told me they'll escalate my problem, but then you NEVER hear back! I pay more than R400 for my ...
Currently i am on a MTN 200 topup 24 month subscription which expired Jan 2013. On the monday 13 May, i called the MTN cancellation department to cancelled my subscription and to migrate over to a prepaid subscription. After 30 minutes holding on the line trying to talk to one of the consultants, i ...