I recently had the most unfortunate experience of adding a data bundle to my existing MTN contract. This took place at MTN Menlyn, Pretoria. There is no customer service or any system in place. It took me four visits to collect the card! You are given a paper number that it written down. You then ...
My account was handed over to SSDA on behalf of MTN, i made an arrangement with SSDA to pay by a monthly debit order and to settle the reactivation balance, once paid i will continue with my contract. i received an email today from SSDA that my account has been closed with them and returned back to ...
Upon realising that I have to visit MTN in Potch's Mooriver Mall my heart usually sinks. The tiny size of the shop permits virtually no space for customers to wait inside, resulting in snaking queues that obstruct other mall patrons. Additionally, the shop is always busy and it would appear that ...
Hi MTN I have claimed for insurance on the 6th of December 2013 today is almost the end of January 2014. Until today I have not received a response. Reference number 106870013 I am a loyal customer but this is too much!!! ...
Good day, MTN I hope you have a good day because as a result of your arrogance towards customer service I am having a very bad day. My current handset is giving my problems & I am tired of waiting for an upgrade that never realises. It has been more than 2 weeks of trying to getting any ...
I went to the MTN store in Bedford Centre Johannesburg yesterday. A lovely lady by the name of Zinhle Soyizwaphi, assisted me. She helped again today when I had a problem with the device I had upgraded to. She is professional, knowledgeable, provides personalised service and it was such a pleasure ...