My invoice dated 2013-12-05 is overcharged by double my monthly spend. have raised a query received a reference number and made four follow up calls and emails afterwards but issue is still not resolved. I would like to receive a list of all the websites that were visited using the said sim card as ...
I have never in all my years received such bad service from an MTN call centre, i recently upgraded my cellphone contract via MTN direct, I call the 808 call centre to get a sim swap to my new micro sim, the lady that first got my call, told me that they were unable to assist me and I'd have to go ...
I HAVE JUST HAD REPLIES FROM YOU AND UP TILL NOW AND WE ARE NEARLY AT THE END OF JANUARY!!! WHAT HAVE YOU DONE SO FAR ABOUT THE INVESTIGATION - OR SHOULD I ASK WHAT IS THE RESULT. THIS IS PATHETIC TO WAIT SO LONG AND ON THIS END I AM JUST KEEP ON PAYING. ONE OF YOUR CLIENT SERVICE PERSONNEL SAID IT ...
Hi there, I would like to know why I didn't receive a courtesy phone when my cellphone was taken in for repairs. I have missed a number of important calls due to my phone not being available. Please can you contact me at [Email Removed] to let me know what is going on, because as a corporate ...
Hi, I am having problems sorting out my account, they charging me every month a different amount, my actual amount should be R399 and maybe over that, then its R1500, then R900, and so fourth, I would just like my account to be sorted out, I use Wi fi during the day, I cant understand what's up ...
Dear MTN, Please see below response from MTN on 08/01/2014, 9:50am: QUOTE Thank you for taking time to raise your concerns with MTN. I apologise for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved. In order for ...