I went to the Woodland Blvd branch of MTN on Sat 18 Jan to open a contract for my son. We had all the paperwork required with us. Firstly there are no seats to sit and do the customer service with the staff. It took just over an hour to perform what should have taken no more the 30 mins. The staff ...
1. "Front desk" Yolanda unfriendly and disinterested. Disappeared for 10 minutes looking for person (Elsie) with whom I had an "appointment". to the shop manager regarding giving me feed back on the where- abouts of Elsie 2. Waited 50 minutes for Elsie to return from lunch 3. ...
Hi, MTN are advertising Ipad air 64GB wifi cellular and they have no stock?? Consultants tell me it can take another month? What kind of service is this advertising and not having stock?? If I do not get a response by tomorrow I will source it else where. Terrible service. Infact I may change my ...
I upgraded my contract on Sunday and I had to do a sim swap from normal SIM card to micro SIM card. I bought apple 5s and even today it's not working, I have been calling them since Monday and I don't get the right answer to my problem. Sometimes they promise to call me back and they don't I ...
I called MTN the moment I realised that my line was suspended. I was told to wait for an invoive inorder for me 2 request an itemised bill 2 see what really transpired. When I received the invoice on the 16th, I then requested for the itemised bill n I was told that I will be charged for it.i had ...
Please advise if you receive Data bundle with MTN TOPUP package my 200 because i called the useless call cenre no person understand what is going on with my contract ...