I Mrs M A Boshego have got a contract with Mtn my child has blocked my contract sim and I called 808 to get assistance no one picks up. I sent someone to an Mtn service centre within the Checkers Mall on 03/07/2013 to try and get assistance or alternative solution. They said there's no alternative ...
I contact MTNSP on 19 June 2013 via email with a query regarding an additional charge on my account. They responded by informing me that it was for content purchased from a company called Dialogue. I informed them that I have not purchased any content whatsoever, and that I am the only person that ...
I'VE SENT CUSTOME SERVICES ASKING THEM TO SEND ME MY ITEMISED BILLING VIA EMAIL AND I WAS TOLD BY THE GUY THAT THEY ARE GONNA CHARGE EXTRA FOR THE REQUEST WHICH I DIDNT MIND AND I SENT AN EMAIL AND PROVIDED MY MTN PIN, ALL THE SECURITY QUESTION BUT I STILL HAVENT RECEIVED MY ITEMISED BILLING, I ...
My bill for May was roughly R130 more than normal. Your agent in Scottburgh tells me tha I "inadvertently" subscribed to some or other service. How is this possible? Apparently the subscription has now been cancelled, but the charge remains? This month my account was again R90 more than ...
I'm based within 5km of one of MTN's largest distribution points, and have found that in our area the network coverage really is poor. There is a dead spot (read it's impossible to keep a phone call between Samrand and John Vorster Drive (N1N)); it's gotten so bad that I've grown into the habit of ...
I tried to cancel my contract since February 2013 and switch to pre-paid but i keep getting billed by the contracts department. When i call the contract call centre they tell me they can't helpme because I am now pre-paid. When i call the pre-paid call centre, they say they can't access that ...