AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - WHAT DID I DO TO DESERVE MTN? CANCELATIION | #149979

Mtn
WHAT DID I DO TO DESERVE MTN? CANCELATIION

I'VE SENT CUSTOME SERVICES ASKING THEM TO SEND ME MY ITEMISED BILLING VIA EMAIL AND I WAS TOLD BY THE GUY THAT THEY ARE GONNA CHARGE EXTRA FOR THE REQUEST WHICH I DIDNT MIND AND I SENT AN EMAIL AND PROVIDED MY MTN PIN, ALL THE SECURITY QUESTION BUT I STILL HAVENT RECEIVED MY ITEMISED BILLING, I WENT TO MTN STORE AT CAMPUS SQUARE AND I ASKED FOR THEM TO CANCEL MY 2 CONTRACTS AND THEY COULDNT HELP ME EIRTHER, INSTEAD THEY REVERTED ME TO THE CALL CENTRE AND I DID MENTION THAT I DONT MIND PAYING THE CANCELATION FEE. I HAVE 3 CONTRACT WITH MTN AND I URGENTLY NEED TO CANCEL 2 CAUSE MTN HAS BEEN HORRIBLE TO ME, THE BRANCH, THE CALL CENTRE EVEN EMAIL CUSTOMER SERVICES. PLEASE HELP ME TO CANCEL AND I ALSO NEED MY ITEMIZED BILLING ON THIS NO: 0837818127 . MY CONTRACTS, MY NO 0728727339, 0837818127.

Date:

Company: Mtn

Country: South Africa   City: Customer services

Category: Telecommunications

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