During the same day I had spoken to a agent by the name of Londiwe, which in her words she had said to me "we are unable to assist at the moment but if you call in after an hour we will be able to assist".then I called in after an hour and spoke to a agent by the name of Charlie who had ...
I've tried on numerous occasions over the past two months to get assistance from MTN's Coverage Department in Richards Bay without any success. I moved on the 25th of April to a new home and my MTN 3G modem receives a very poor signal from the local MTN communications tower. The result is that it ...
I signed up for Anytime 50 Top up and have not yet activated my sim card. I was very suprised to see a deduction of more than R 450.00 instead of R39 .00 that I am suppose to pay. I called in and the agent told me that I have signed up for 200 Top up. I just want my money back (hard cash) and to ...
Dear MTN, I am rather upset... I had recieved a pre-paid MTN sim with my iPad from FNB. Although loading data on to the sim card was rather difficult, I still used it. Apparently for 90 days I have not used my 3g account with MTN, thus they recycled my number! Okay that is fair, but I still have ...
After my complaint, my husband tried again to get assistance and phoned 011 912 3000 and spoke to Shane who was very helpful and efficient and at long last became very satisfied MTN customers, . Our signal problem seems to be a thing of the past. thank you! ...
I renewed my contract just before father's day, and was promised delivery which never arrived on the date discussed. My phone arrived three days later after i took the liberty to call the courier company myself. On Saturday they terminated the number and its been five days now. Even the supervisors ...