The reason why we were there was to fetch a new cellphone for my friend's mother which my friend had gotten on contract. She (the sales assistant by the name of Dineo) did not smile Nor greet. She wanted to know who helped us the day before instead of assisting us herself. Finally she went to get ...
To anyone thinking of insuring your handsets with MTNSP... DONT they will not help you at all!!! you got better chance finding gold at the end of a rainbow... My phone was from the bedside table while i was sleeping next to my head. when i tried to claim, my claim was rejected because my handset ...
I gave in my iphone on the 4th of June (6 days after taking out the contract) bcos it dint work and lodged a complaint here last week. To date i have had no response from anyone, but MTN was quick to deduct over R600 from my account!! i dont even have access to my contract number! I demand to be ...
I received my TV Friday. I would just like to say thank you. After all of the pain i went through. Thank you to the Regional Manager at Bellville. Thank you to Chris and the driver at Courier It who made the necessary address changes. I hope in future things will go like this the first time around. ...
On 21 April 2013, my fiancee and I signed up for the MTN Broadband Lite (Uncapped) package and were informed that it would take 24-48 hours to activate. 2 weeks later together with numerous calls to the branch & call centre, we were finally activated, however on the INCORRECT package. We then ...
I upgraded my account on the 2nd of May (my upgrade date). Just to find out on the 13th (my billing cycle date) that MTN doesn't give you pro rata data and calls as per your new contract. No you as customer now pay for the gap between the upgrade date and the cycle billing date. I have upgraded 3 ...