I am utterly disgusted and completely livid with the customer service at this excuse of an Mtn branch. I am waiting 2 days for activation to receive my phone I have already signed for. This is pathetic. Every time I have a question the story changes and to make matters worse this store has no ...
I woke up this morning after receiving an SMS from the WASP 'Mobthumbs' reading that I have been 'successfully subscribed'. I didn't pay it any attention until I Googled Mobthumbs a minute ago, found out what it was, made a balance enquiry and learned that I suddenly only had just under R2 left on ...
I have a contract with mtn store and my cell was and insurance payed out for me to have another phone which i hadSTORE IN SOWETO to go pick up at JABULANI MALL MTN O because they had the device in stock..its now been almost a month since i have taken the device to them and have not received any ...
My Corporate Contract was due for renewal in March this year, I contacted Corporate for the upgrade, but two days later I forwarded an email for it to be cancelled, last week I contacted MTN Corporate and to my horror I was told that the upgrade was done, I immediately notified Corporate and spoke ...
There is terrible 3G reception in my area Jukskei Park/Jhb north. I have queried this with Mtn twice in the past 3 months but nothing changes. I am currently paying for 2 data contracts which I cannot use sufficiently. I mostly only get an Edge signal. I am paying for a service and am getting none ...
I contacted the Corporate sales division of MTN to upgrade my package on Wednesday 26/06/2013. I spoke to a young lady by the name of wonder Whom convinced me that she would call me back as the phone I wanted to upgrade was not in stock. The following day I called that division again and spoke to ...