I have been a subscriber of mtnloaded for many years. They have changed mtnloaded to mymtnmail. Since the upgrade it took me for ages to open and sent mail. I am sick and tired of the poor service. I have complaint and it doesn't seems if the person assisting me is serious to help me. According to ...
Complaint is on behalf of my mother who does not have the knowledge or technology to complain here. She upgraded her contract with MTN in October 12 for a Nokia Asha 311 and in the 8 months she s had this phone, it went in for repairs already 6 times sometimes waiting more that a month for it to ...
I had to collect a data card from MTN for my boss. He told me he had dealt with Reuben. I phoned 3 times every day for 5 days but did not get to speak to Reuben (he was always busy with a client) I left 2 to 3 messages a day for Reuben to phone me back but without any response. I spoke to some of ...
After the expirt of a sub-contract (from previou special where a sub contract was attched to a mian account), we wanted to move the sub account onto my name. After enquiring about all the required forms we set of to the Alberton City MTN store (April 2013). 2 weeks later they contacted me that the ...
ALL I WANT IS TO INSURE MY PHONE!!! IS THA TOO MUCH TO ASK FOR?? MTN REALLY HAS TO BE THE WORST WHEN IT COMES TO CALL CENTRES. I'VE BEEN TRYING TO CALL MTN SP INSURANCE FOR THE PAST 4 DAYS AND THE PHONE NEVER GETS ANSWERED. MIND YOU ITS AIRTIME CALLING THE INSURANCE NUMBER, FLIP MAN I'M REALLY ...
After 13 years with MTN. Perhaps time to go with one of the other providers? The fact is that they are good. Good prices, good products and good customer service. Everything MTN lacks. Problem is the don't have proper coverage - also not one of MTN's strong points, but still. So I upgrade through ...