I took my faulty phone to MTN to repair and when I received a sms that it was ready to pick up, I assumed that it was fixed. I traveled from Hoedspruit to Pretoria to collect it just to find out that it was still not fixed! They did not let me know that there was a (crack on the screen and that I ...
I am writing to you to seek assistance in the following matter. My Blackberry trackball stopped working, I handed my phone in as well as the required documentation to MTN, V&A Waterfront on the 8th June. I received the first response (via telephone) from MTN on the 18th June advising me that my ...
06/06/2013 I was contacted by MTN stating that I qualified for an upgrade. I went to visit my local branch the very next Day. The deal that caught my eye was an Samsung Android plus a 32 inch Samsung LED tv for R189 x24pm. I asked if they had the TV in store. The lady replied no but I can order one ...
Good Day A few months ago I was phoned by a company call summer mobile offering me a new cell phone contract from mtn. It was nice so I accepted it but when the phone arrived it was not what i expected so I phoned and cancelled the contract, however I am still being billing for a phone I do not ...
Hi Veronica, I eventually upgraded online. I contacted Siyabonga at MTNSP at 15:07 on the 05/07/13. Please listen to the quality of that call. How do you employ these consultants?! Is quality not important to MTN?! Apparently Siyabonga's Team Mangers Name is Louise! The reason i contacted the call ...
My data contract with MTN expires on 04 September 2013. I need MTN to advise how much could I pay if I want the last payment to go through on July and or on August. It looks like MTN do not even know what device i am using! ...