After spending the better part of the morning on the phone I finally got to someone who said he will be able to get me a useable speed at least although this is not what they advertise, out of necessity I took it. But after agreed fix that should happen in a hour, after 2 hours still nothing and ...
I dropped my Samsung s3 and cracked the screen. Understanding this was my fault I went to a repairer in Northgate who would be able to replace the screen in 2 hours for R1400. I decided to pursue the repair through my contract provider being MTNSP. I handed the phone in on 18-6-2013. On 22-6-2013 ...
I have been waiting for MTN to get stock of the 10.1 " Galaxy tab 3 for 4 weeks already, with no expected date of stock arriving in sight. Part of the contract includes a cellphone and although they have stock of the phone, they cannot give it to me until thay have the tablet as well, so I had ...
I have a 24 contract with MTN, commenced in March. Our contract with MTN is from the 14th to the 14th monthly billing but the deductions took place on 27th of everymonth. However deductions for the month of June did not take place. We called MTN on the 04th of July enquiring the debit order that ...
My husband and I went to MTN Direct Kimberley with the request to port our numbers, mine from Vodacom and his from Nashua Mobile to MTN Direct. We waited for our contracts to expire before going to MTN Direct so that we could keep our numbers. Henriette at the Kimberley branch was on maternity ...
I LOADED AIRTIME ON MY PHONE CHECK MY BALANCE A MINUTE LATER AND A R9 AIRTIME WAS GONE I PHONED MTN HELPLINE ON 173 AND WAS TOLD THAT THERE SYSTEMS IS NOT UPDATED I NEED TO PHONE AGAIN IN A HOUR, 10 MIN LATER CHECKED MY AIRTIME AGAIN AND A R 21 AIRTIME WAS GONE I PHONED MTN IMMEDIATELY AND I WAS ...