I have sent in this complaint to mtn on the 26/06/2013, i have still not been contacted. I have upgraded to a Samsumg Galaxy S4. I received a tax invoice dated 20/06/2013 Invoice no. E502624835 which reflects an amount for packet switched data calls ofR357.73. When i contacted MTN telephonically on ...
While we were overseas we did not switch off the DATA ROAMING on one of our phones. While we were there, we did surf the internet to show our suppliers our web site and that was probably for only 20 minutes. Because of that MTN charging us around R70, 000.00 MTN respond is: "Data usage is ...
My wife has been a client of MTN for about 15 years. 12 months ago she renewed her contract and received the handset - Blackberry. After 7 months the thing started giving her problems. So MTN suggested a software upgrade. After that, the phone started to freeze, shut down and loosing battery life. ...
We applied for 2 new contracts on Wednesday 3 July 2013. We have been Mtn customers for the past 10 years. But, the service is really bad, because the manager resigned and the person who works there is on leave, so they had to bring in someone from Klerksdorp and a casual from town. The shop is ...
I had roaming while i went oversee last month. coming back i got a bill for R 17000.00 which i cannot understand how the data charges work. i called MTN on the 14/06/2013 querying this billing they told me that when we have roaming the charges are very high. I asked them to send me the websites i ...
I upgraded from a BB to Samsung in Feb. MTN have continued to charge me the BIS fee every month. To date it totals R345. I phoned in and spoke to Thenjelwa who was extremely reluctant to give me her number, and she said MTN will only reimburse me at the END of July. This is complete NONSESENSE! I ...