On 01/06/2013 I sent an enquiry to MTN which was assigned a reference (Cancellation Dept. 100740883& Webmaster 6648827) that my query was escalated to the cancelation department. I waited for the response and waited and waited... On 03/07/2013 I sent a follow up which was responded to again ...
Once again, MTN has 'deleted', removed or taken away my "Carried over Airtime". In my first month (May 2013), I had a carry over of more than R20, but then was charged for extra phone calls (although I still had airtime). Now, in June, I carried over more than R16 into July 2013, only to ...
My account was handed over to legal because mtn didn't debit me. I however made a payment of R1437.00 on the 28th of June 2013. My sim card is still locked, I want to use the airtime but I can't because MTN is refusing to open it. I honestly think the service I'm getting from mtn is pethetic ...
On the 12th June 2013, I visited the above branch, purchased a dual sim and completed documentation given to me by Matome. On the 1st July 2013 the dual sim had still not been activated. I contacted the 808 number to be told that the instruction had not been loaded by the branch. I contacted the ...
Dear MTN, I went into your Sunninghill branch yesterday to do a sim swop to get a LTE sim card. I have 2 numbers, of which one is my mum's and the other is mine. I clearly told Glory which number to do the sim swop on and she even completed her paper work with the right number written down etc. ...
I bought R12 R12 R5 airtime and received smses that confirm for each of the amounts of airtime I purchased I received 50% Mahala airtime. When I checked my balance it was only R27.81 instead of R46.00 (R29.00 I bought R17.00 Mahala) I do not care about the Mahala airtime, because I wanted to ...