MTN Data services in the Valhalla (Pta) area are down... Now really fed up trying to explain it to them... Nothing wrong with modem, full 3G signal but remote computer keeps on terminating the connection. This is on contract and not pre paid. I bought a pre paid modem with cell C to send this ...
Why can MTN not keep existing customers happy and offer an existing contract to be renewed a data add-on at a good and acceptable price. Do you only want to draw new customers and do old customers not count. ...
I am still waiting for even one MTN employee to contact me since my posting, I have laid a customer complaint and no one cares to even take the matter up. They have requested my banking details to be confirmed, and yet I had taken in a copy of my bank statement to confirm my details and they had ...
I logged a request to a deal on 30 June 2013 and on Saturday 06 July 2013 still had no reply. When phoning the branch there is no answer. They were robbed on Thursday 4 July 2013 and use this as an excuse to my paperwork which is now missing (which I only find out after going in to the store almost ...
I struggled for 6 months getting a contract moved from my parent's name to mine. Only after making a huge fuss and threatening to cancel my contract with them did they attempt to do something about the matter. Now a few weeks later, waiting in anticipation to see if the account would be sent to me ...
To whom it may concern I have a cell phone contract with MTN. I have received a bill of more than R5500 for the sole month of June that I vehemently contested. The agent (the alleged service provider) I called couldn't give me a satisfactory explanation. I sent a claim (a formal letter as well as ...