I am on top-up package which cost about R 118 per month & then received a R600 bill for the previous month and R400 bill for last month which no-one at MTN could yet explain to me. I received an email were I was threatened with legal action and that my contract will be terminated and that I ...
This is my 2nd complaint here about MTN and not expecting much from them ito resolving my problem so guess I am just venting. After my last complaint here I had to submit a long email form about my issues with coverage in my area. They replied to 2 emails and then didnt even bother to reply to all ...
I really do not like what happened from the service i received from mtn, they've been my network ever since i started having a cellphone but the service received is really not acceptable.i lost my phone on the 20th of July and reported it the same day, i went to mtn eastgate on Sunday to fill in ...
I took out a tablet contract with MTN. according to the contract the tablet costs R300 but in the first month MTN billed me for R524. I spoke to a guy at the MTN shop and he promised to resolve the issue. the following month the bill was corrected to the correct amount of R300. in the same month ...
From 01/07/13 to 19/071/13 I was outside of SA, I mainly used BBM hoping it will cut my costs. When I returned to SA I got a bill of R6075.40 and my phone was blocked even though I was not able to use my phone to make calls or to browse the internet while abroad. I called MTN on the 22/07/2013 ...
Can you please give me the contact details of any responsible person at MTN? I don't want to speak to consultants, I don't want to speak to call centres and especially I don't want to speak to the manager of Repairs (he to me as well)... I want to speak to his superior. I am so sick and tired of ...