I have been complaining for months on end about MTN's poor network coverage. I was told to phone their tech department from the area where the issue is experienced. However, when I am at the affected area, their techies have gone home hours ago. Their coverage map states "3G/HSPA 42.2", ...
I have been a client of MTN for more than 10 yrs. I have had 3 contracts with them. This year has been nothing but a mess from when I upgraded in Jan. My BIS wasn't cancelled when I took a Samsung for 4 months I have been billed for BIS. I have never skipped any payments on the account. But because ...
I applied for a contract at MTN on Sunday, yesterday they called me to collect my information. The person I spoke to assured me, that I would be told within a few hours if my contract have been approved. All my friends told me not to go to MTN because they had received poor service. It seems that ...
Hi Veronica, I am still waiting on your feedback that you promised me a week ago. These are the reference numbers MTN REQ:2362683 REQ:2399838 and REQ:2436647. I would really appreciate some response. ...
Good day, On the 28 of June I applied for an addiction contract at Cellcom Ladysmith Shop 12 PnP centre, San Marco centre. The on the 2nd of July I phoned asking if my account has been approved and they said yes but my phone has not been delivered yet the will be delivered on Friday the 5th but I ...
Went to the store to do a sim swop cause my sim card broke so i threw it away and only when I get to the store I get told that if u throw away a sim card I must have a police report. It never used to be like that before and this new rule was never communicated to the customers. And mind you I dont ...