I've been unfortunate enough to have (more than) a month long conversation with MTN (via email)... which was futile really as absolutely nothing has been done. MTN is utterly pathetic and I have come to a point where I despise your entire service! I was told I'd be reverted back to debit order ...
Ok, I've had enough of this. After posting a report on the 19/07, eventually a manager did call, only that i was busy and couldn't take the call. She left a message, with no number or surname for me to get back to her!!! Like really??? I want this issue sorted out now, as its been dragging on for ...
I bought a cell phone in jan 2013 from mtn, i was not happy with the phone so i returned it within 7 days.i went to mtn in umhlanga were i returned the phone. A lady said she with call the guy that sold me the phone and cancel the contract.mtn's policy is that if u return the phone within 7 to 10 ...
Since December last year I have had endless problems with my cell phone service and sms bundle billing. I have called 808 many times, send mails, called head office, logged online queries, even got reference numbers but till today 7 months later my problems have not been solved. I pay for a sms 200 ...
I had two contract phones with the company. One lost one of my starter pack during August last year, I asked them to suspend the number because it was lost. The contract in question was expiring end November of the year. I called beginning October to migrate to prepaid and they told me I must call ...
I Applied for a contract with MTN online (MTN Direct). The next day the contract was approved. This was 22/5/2013. MTN advertise and tell you your new phone will be delivered within TEN working days. After TEN days I phoned MTN Direct and NOBODY was able to assist me. They said I must phone RTT, ...