I enquired why my account went up from R409. per month to R468. I was told that my contract had expired last month and as I have not as yet renewed it - I will get charged extra for certain promotional items like itemised billing.(?) until it is renewed!! This amounts to badgering a customer! I ...
I upgraded, during the month of May 2013, from a normal Anytime 750 contract to the Promotional Anytime 750 package. On date of upgrade I specifically asked Sibo at Mtn House in Bloemfontein when the 180 minutes, as per the promotion, starts being deducted. He clearly stated that as from the first ...
SIM swap still not done I received a pathetic automated email response. I havent been contacted regarding the progress of having this matter resolved Disgusting service from the store and people behind the scenes. When did a SIM swap become so complicated??? Please note- The store messed up the ...
I paid my account on the 22/06/2013 used a wrong ref number. I forwarded my pop to the credit controll department was assisted by [Email Removed] and was told everything is sorted line was opened. To my surprise i received a sms on the 30/07/2013 stating that my line will be suspended because of ...
My REQ: 24428668 Answers to the following: 1. Why my R149 2GB data suddenly when to R1424 6GB in one month. When the previous 14 odd months was R149.00? 2. Where did i select TopUP or Open on my contract? As i see no reference to my open account on my contract? 3. Why i was billed this month for ...
This is so annoying. someone my phone and i need to claim, it has been 4 days and i am yet to speak to someone at the insurance department! it is like there is no one working there? i am holding on line for hours? 2 mails have been sent on my behalf from the SP department and still no help? I have ...