I don't usually use Mango Airlines and I only booked a ticket with them because someone recommended them. I booked my flight and a few minutes later my husband told me about the oversight on my side as i have select and incorrect date; I did not take it too serious as I thought that can just be ...
Mango Airlines phoned me on the 14th of Jan to inform me that my flight from Johannesburg to Cape Town on the 31st of Jan will be moved from 18h30 to 19h40. I was at clients at the time that they phoned, so I couldn't make a big scene at that point in time, but this means that I'll be sitting on ...
We bked flights through Mango & due to unforeseen circumstances needed to cancel one ticket. This is allowed according to the Consumer Act so long as you pay a reasonable admin fee and cancel within a reasonable period of time, despite most airlines trying their luck with their own no refund on ...
I boarded from Durban to Johannesburg, but my luggage was as Mango help desk state "misloaded". I reported the matter on arrival in Johannesburg. Katlego at the Mango service counter provided me with a reference number and said Mango will contact me the next day. I called Mango the next ...
I take this opportunity of extending my heartfelt gratitute and appreciation to MRS Cinza Sebastian Beckett for booking my flights departing 25 Nov returning 6 December 2013. She does go more than the extra mile and strives for service excellency. Thank you and bless you. And to the rest of her ...
I Have been holding for 45minutes without anyone answering the phone. I sent an email through and still there is no response, not even an automated email. I need assistance urgently ...