Good Day on 19 January I made a booking with Mango and made an EFT payment via their SID application. My booking confirmation was not sent through however the payment did go through. I was notified that it would take a few days for the refund to be processed. 10 days later and still sign off my ...
I called Mango to arrange wheelchair assistance for my 70 yr old father... and i was rudely told that they were full. Is this how they treat the elderly?? Very disappointed! ...
We had checked in online and printed out our boarding cards prior to arrival at OR Tambo airport in order to save us time and to be able to join "online check in baggage drop off" queue. No such queue existed and we informed to join the long general queue. What is the point of checking in ...
On the 18th of Dec my credit card was double debited, after which I logged a request for a refund on the 24th of Dec and spoke to Tshidi. I was informed by her that IT will investigate and she would get back to me by the 27th. On the 3rd of Jan I called the refunds department again and will check ...
Bought ticket 26/01/2014 on online service and paid via absa secure banking. Secure banking site had a time out, and even though payment was made and confirmed by absa, no confirmation was sent, and my booking was cancelled due to non payment. Spent whole day trying to reinstate flight, but with no ...
I tried several times on Wednesday 15 February 2014 to book three happy day seats from Jhb to Ctn at R639. After calling their call centre Sinzia advised me to go to manage travel and to try pay booking. I did this also several times, but to no avail. I also sent several queries to their e-mail ...