I flew back on Mango from Shaka Zulu Airport to OR Tambo on Thursday 30th January 2014 at 16h30. I sat right at the back of the plane and to my horror, saw additional people allowed on the plane where 2 people then had to stand throughout the whole flight. The lady in front of me said she saw 5 but ...
I was supposed to get on flight JE149 from JHB to CPT at 16H00 31/04/2014, flight delayed dew to mechanical issues for 2 hours. For our flight back JE166 17H00 02/02/2014 we were standing in front of the departure doors for 30min before they let us on the bus to go to the aircraft, we were told to ...
Good day. I have called the Mango call centre on at least 5 occasions today and have waited an estimated total of 30 minutes trying to get assistance from an agent to no avail. Its no EXCUSE to say that you have a special on launch hence the high call unanswered rate. The call centre management ...
I would like to compliment Kimira and Shirene who were at the Mango check -in counters on Friday 31/01. I had not booked a seat through Mango, but through Kulula. On our arrival at ORT we realised that the ticket to Cape Town was from Lanseria not ORT. Needless to say, I was hysterical. These two ...
I am a pretty patient and understanding person, but Mango managed to completely ruin that. I flew from CT to JHB on sunday, 2 Feb at what was meant to be 5pm. Lots of flights get delayed and I understand that. What I do NOT understand is useless, rude and incompetent staff! We were left standing ...
Dear Mango. I am very disappointed in you as an airline... I was supposed to be on a flight from JHB to CPT that should have departed at 18:30. Got the the airport on time and it is now 21:21 and we have not board yet. Mango apologised for the inconvenience but no explanation as to why the flight ...