Boarding times for flight JE245 was changed twice, eventually the first 40 passengers were accomodated & the rest of us left waiting from 9:30am till 12:05pm due toa technical fault ...
We bought tickets to fly from OR Thambo to Cape town. We had managed to buy one return flight, but not the other all the flights were booked. So I managed to find a flight in January and we paid for a date change on the 1st return flight. In total we must have spent just short of R7000 for two ...
On Monday the 30th December 2013 I flew with Mango airlines from Cape Town to Johannesburg on flight JE144 (departure 11:35). When I arrived at my seat which was a centre seat I discovered that the passenger next to me (isle seat) was a very large fellow. He had the arm rest up and was taking up a ...
On the 1 Jan 2013 flights were booked for my mother Mrs. Reginald and nephew (Flight Ref no: LHRTQP) to fly down to Durban with Mango Airlines. They arrived there 1 hr before the flight and followed the cue to check in at the check-in point. As they reached the check in point they were told by the ...
After booking a flight on Mango and requesting special requirements from a call centre agent, I was disgusted at the customer service I received with the agent blatantly refusing to accommodate my request while dictating lines in Mango's terms and conditions which were not even accurate! I made a ...
Dear Mango Airlines and Flyers. As a frequent Mango flyer, I would like to share my "awful" Mango experience with you all. On the 10/12/2013, I flew with Mango airlines from ORT (Jhb) to King Shaka (Dbn) Airport. Later that evening when I got home, I was horrified to identify that my ...