After arrival at the Cape Town International airport at 18:00 for our 19:15 flight on mango JE168 we were about to approach the gate for our boarding, only to find out that the flight was delayed until 22:00 that evening! We sat at the airport from 18:00 untill 22:00 until the airplane finally ...
I am booked on Mango JE165 today for the 18h30 flight to Cape Town. My flight was booked one month in advance and to my shock and horror i discovered my flight was changed to 19h45 without anyone informing me. I had supper arrangements in Cape Town but i probably need to cancel it. Who gives them ...
30 Jan 2014 FLIGHT JE267 JHB-DBN... Scheduled to leave 17h50. Two hour delay. I calles the call centre. The lady advised that there was a technical problem in the morning and effected the schedules. No notifications sent to me or we were not advised at checkin. Great inconvenience as we have to sit ...
Stuck on 30th jan for 3:30 at King Shaka airport waiting on flight to OR Thambo. No mention of delay when I booked my flight, mango oh to happy to take my money. Contract was for flight departing at 2:05pm and flight not yet left at 3:50pm!!! I missed vital meeting and caused person meeting In my ...
Flight ticket needed to be endorsed for a volunteer flying obo a charity and MANGO refused! poor service! poor form! Phone rang for over 30 min- consultants were unable to help- flexi ticket purchase added no value- and not allowed to speak to a manager? Since when??? why cant one escalate anymore? ...
I booked an airline ticket for my mum on the 15 December 2013. Mango erroneously charged me 4 times for one ticket. I called them within 3 days to notify them of the multiple charges to my account. I called them and called them and kept calling them, they said IT will look into the error which they ...