On arrival at King Shaka Airport 12.12.2013 I noted my suitcase was tampered with, and subsequently (on opening it at home) found items missing. I immediately phoned ACSA, OR Tambo, King Shaka Airport, Police, Airport Security and my insurance company. Nobody could or would assist or take a report, ...
Disgusted, worse service EVER... drive back and forth to airport. incorrect information from airport staff... airport staff, they refuse to look at the paper work for the credit card and copy of id, they only want original CC card... conflicting information... bad attitude, rude. no respect for ...
Mango flights had specials yesterday. I viewed the monthly rate of flights and found a flight for R440. On selecting that specific day. The same flight amount did not appear. The flight wasR500. I called the call centre and emailed my enqiuiry through and politely asked them to get back to me ...
On Dec 12th 2012 my husband and I flew to Cape Town from Johannesburg on a MANGO flight. On arrival we noted that our brand new suitcases had been broken into and the locks and loops through which the locks fit had been cut off. We reported the damage to MANGO and obtained a MANGO complaint form at ...
We used Mango to fly to CT on the 19/01/13 and our flight was 2hours late and we were advised by sms to call for vouchers to compensate us for the delay. I called the number given and 4 vouchers were issued as we were 4 passengers and was advised I can use it for anyone in the time frame given. On ...
I booked a R850 flight from JHB to CPT on the 25th of January 2014 and my (Non tech savy) cousin decided to surprise me and extend the my stay until the 4th of February but as stated above they are not tech savy at all and couldn't successfully complete the payment. They told me that they tried but ...