I am appalled at the service mango gives it's clients. On arrival at airport and waiting in queue we were refused wheelchair even though it was approved as proof email below. This was refused by a supervisor Kidibeng. I'm appalled and shocked at service a person in a senior and the arrogance in ...
The on-line check-in staff tagged our bags with another name and destination. We arrived back home in Johannesburg at 13:20 only to discover that our bags had landed in King Shaka International, the baggage assistant at O.R. Tambo was apologetic and promised us we would have our bags on the same ...
My mother (Mrs Marina Botha) was on a wheelchair put on the 12H20 aeroplane (9the Jan 2013) form Lanseria to Cape Town. The porter took her small suitcase and put it near the pilot. At cape Town airport she was push out by a porter without the suitcase. When she ask around at the airport know one ...
Mango refused to issue tickets after they have been paid for. Requests to the call centre for assistance were met with disdain. No assistance was given even though the employee on the phone could see that the tickets had been paid for via their online booking system ...
Was online booking a flight and did my selection and thereafter had to put in all the passenger details which I did and when I went to do the payment it suddenly says the price is no longer available.. all in a matter of a few minutes.. that is absurd as I selected the flight at a price and in a ...
We have had the misfortune to book flights on 13-Dec-2013 with this pathetic excuse for an airline and suffered further on the days of the outward and returned journey during Jan-2014. The typical incompetence and attitude of "we are doing you a favour" runs rife through this company. We ...