On 6 September I called a private plumber as my geyser had "popped". The new Kwikot geyser was installed in 2020 so was still under the 5 year guarantee. The plumber reported the geyser on the morning of 12 September and advised Kwikot that I'm a single lady and they need to let me know ...
We recently had a problem with our Prisma under counter geyser and after getting no joy from the retail outlet I contacted Kwikhot Durban directly. I spoke with the service manager Raymond, who arranged to come out the next morning with his tech to try sort the geyser out. They arrived promptly and ...
My geyser burst on Sunday 29/1. It is still under warranty with Kwikot. Kwikot can only install the geyser if there is access through the (damaged) ceiling. This must be provided by ABSA Insurance Company. ABSA Insurance Company appointed NGS Contractors and Projects CC, but they have, to the best ...
I have registered an insurance claim with AIC on Friday morning, because Kwikot installed the existing geyser 4 years ago they say it is still under warranty and that only Kwikot can come out to attend to the problem. I have received numerous sms from Kwikot that someone will phone me and attend to ...
Geyser burst Sunday 19/01, replaced before lunch time the next day. Veronica dealt with my query, called me back in under 30 mins explaining to me that my warranty had just expired but if I could detail what the problem was she would look into it. Another 30 mins later she had spoken to the manager ...
Our geyser burst last Friday evening and my husband took some photos and went to the local plumbing supply store. They confirmed it needed replacing and luckily the serial number could be seen in the photos so they called Kwikot for us and they confirmed it was still under guarantee and by lunch ...