I contacted my insurance company after my plumber told me that the geyser had burst and needed replacing. They called out Kwikot and the next morning, Friday 9th August the geyser was replaced, which I thought was incredibly good service, given that it was a public holiday. The next morning the ...
Our geyser needed replacement and a call was logged through our insurance with Kwikot on the 8th August 2013 morning. We were told that the service level of agreement is that the geyser would be replaced within 24 hours. I phoned on Friday and was promised it would be replaced that day. Any guess ...
Wow - has anyone seen the BAD unprofessional responses Kwikot gives to these customer complaints on HelloPeter? We all have to stand up for what is right and not allow suppliers to get away with it when they provide below average services to us, & treat their customers with such disrespect! ...
Our geyser burst, our Kwikot geyser was still under warranty so they were fantastic in coming the same day to replace it. Two weeks later - we have water running down our walls and into the linen cupboard. After much begging they eventually send two guys to check the geyser - a pipe was not placed ...
I phoned kwikot on the 29/7/2013 just before 11 and spoke to Sibongile about the problem i had. There was a pressure control valve replaced by my house on the 26/10/2011 and it packed up again. I then got plumbers out to look what was wrong and they told me that this valve had a 2 years warranty. I ...
Mr Lyleveld I contact my Insurance Broker who contact the Insurance and who said due to the guarantee you as Kwikot are responsible and not the Insurance. I contact you branch in Stellenbosch who do the installation and no reaction and due you expect me to wait in the winter until a monday and when ...